Solura™ RGB Neon Strip Light – 5M Remote + App Control
Add a vibrant touch to any room with the Govee Neon Rope Light 2. Shape recognition technology allows for easy customization, while upgraded clips make bending and creating your desired shape easy. Illuminate your space with th...
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Estimate delivery times: 3-6 days
Return within 7 days of purchase. Shipping & taxes are non-refundable.
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At Solura, we value your satisfaction and want to ensure a smooth shopping experience. Please take a moment to go through our Return & Exchange Policy before placing an order.
1. Report Issues Quickly
All damages or defects must be reported within 24 hours of delivery.
Kindly provide clear photos/videos of the issue.
2. Mandatory Unboxing Video
To validate claims of damage/defect, an unboxing video (from sealed package to product check) is required. Claims without unboxing video will not be accepted.
3. Product Condition
- Product must be unused, uninstalled, and in original packaging.
- Products that are used, tampered with, or not in original condition are not eligible for return/exchange.
4. Return Shipping Charges
- Customer bears the return courier charges.
- Courier charges are non-refundable.
5. Courier Loss/Damage During Return
If the returned product is damaged, misplaced, or lost in transit, [Your Brand Name] is not responsible.
Please use a reliable courier and share the tracking details.
6. Non-Returnable Items
The following are not eligible for return/exchange:
- Products used or installed after delivery
- Items damaged due to mishandling
- Clearance / sale items
7. Exchange Only (No Refunds)
We follow a strict no-refund policy.
Only replacement/exchange will be provided for eligible cases.
8. Verification Process
Once we receive the returned product, our team will inspect and verify it.
Only after successful verification, a replacement will be arranged.
9. Replacement Timeline
Verified replacements will be shipped within 5–7 working days.
Please allow this time for processing.
10. Warranty (If Applicable)
Products covered under warranty include only manufacturing defects.
Physical damage, burns, or mishandling are not covered under warranty.
By purchasing from Solura, you agree to follow this Return & Exchange Policy.
We offer free shipping across India.
- Orders dispatch in 24–48 business hours
- Delivery takes 3–6 working days depending on your location
- You’ll receive tracking info via WhatsApp/SMS
For urgent delivery, reach us on WhatsApp.
Add a vibrant touch to any room with the Govee Neon Rope Light 2. Shape recognition technology allows for easy customization, while upgraded clips make bending and creating your desired shape easy. Illuminate your space with this versatile and dynamic lighting option.
- Improved RGBIC Lighting Effects: Supports shrinking or expanding the lighting in all directions, making more fun lighting effects possible.
- Model Calibration: Take a photo of your DIY design, calibrate the model in Govee Home App and customize segmented lighting effects to your preferences.
- AI Lighting Bot: This bot is powered by AIGC and utilizes diverse cutting-edge AI algorithms capable of analyzing user input through text, voice, and image data and generating captivating lighting effects through extensive data training.
- Matter Compatible: Effortlessly adjust your lighting via Govee Home App, Matter, Alexa, or Google Assistant. Note: No 5G Wi-Fi.
- Softer Material: This light is made of a softer material, a 14% increase in flexibility compared with the previous generation.
- Upgraded Bend Clips: The upgraded clips can be bent to create the desired shape in advance for a hassle-free setup.